Host on Xioami

(translated by Google)

I installed HOST on an Xioami Redmi 7A phone, with Android 9.
I assigned it to my account (with email and password).

When I want to establish the remote connection to the phone, I see a request to allow the screen capture on the cell phone screen.

Therefore I need someone to accept that request.
But that phone is isolated. There is no one by his side.

On Samsung phones that question did not appear.
The connection was established automatically.

Can't automate that request in Xioami?
Do I need any add-on?

Thank you

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Comments

JeanK

Hello @marcoas,

Updating your OS was just a short-term troubleshoot suggestion. ?

We have forwarded this feedback to our mobile solutions team and hope that this will be updated soon. ?

When you connect via Host with other manufacturers, the connection establishes without any confirmation. But this depends, unfortunately, from the hardware and not from the TeamViewer app itself.

Best,

Jean

marcoas

(Translated by Google)

It is not under my possibilities, to update the operating system of the device.

Shouldn't it be the TeamViewer APP, the one that is updated, providing that option in Android 9?

And why I have not seen that option in another brand, Samsung, Motorola?

JeanK

Hello @marcoas

Thank you for your message. ?

We reproduced this with a Xiaomi under Android 10.

When connecting to the device for the first time, you have the option to tick the box Don't show this again. After ticking this box, all the next connections will occur without any confirmation on the remote side.

If this is not the case for you, it might be a Android 9 issue.
The issue might be fixed by updating your device to Android 10.

I hope this could help. ?

If not, do not hesitate to ask your questions here.

Cheers,

Jean