Teamviewer Tensor Management Console - View

I am not able to see the Channels Group`s name in the channels list. Only first letter is visible and then just some dots "..." It is hard to administrate the users withouth channel groups name.


  • JeanK
    JeanK Posts: 6,959 Community Manager 🌍

    Hello @Bogdan85,

    Thank you for your message. ?

    The name description of your channels might be to long and trigger this behavior. ?️‍♂️

    Have you tried to shorten the name and check if it solved the problem? Maybe you could use acronyms to make it shorter...

    Let me know if this helps. If not, we will look for an alternative. ?



    Community Manager

  • Hello,

    It worked properly untill last week, with these names. I have a lot of groups, with long names and shiorter names. It`s the same for all of them.

  • DomLan
    DomLan Posts: 490 ⭐Star⭐

    Hi @JeanK,

    there has been a change in the page's html as indicated by @Bogdan85.

    In particular on the following tags:
    span with classes "arrowText arrowTextGroup" on fixed width 170px
    div with classes "leftNavGroupName arrowTextSharedGroupAlias" on max width 145px


    Domenico Langone

    MCSD: App Builder

  • Bogdan85
    Bogdan85 Posts: 3


    Sorry for my lack of technical knowledge. So is it something that I can fix?