Sound No Longer Works

randolphhouston
randolphhouston Posts: 2
in General questions

Hello, 

I'm running TeamViewer.....the latest version.....on Win7 Remote and a Win10 client. Sound has worked fine up until a couple of weeks ago when it just stopped.

Can anyone point me to my problem so that I can get it resolved, please?

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  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @randolphhouston,

    Thank you for your message. ?

    Have you checked if the sound drivers on the devices you are using are up-to-date? ?

    Best,

    Jean

    Community Manager

  • randolphhouston
    randolphhouston Posts: 2

    Hey Jean,

    Yes the drivers are up to date.

    When I remote in I can see the sound indicated fluctuationing up and down as I play music but nothing comes acroos via TeamViewer.

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