Can't log in
I've used Teamviewer for years. Recently I've tried to use it with a person in another town who's computer illiterate and he cannot logon. I've connected with him off and on for several years. Teamviewer gives errror saying his password is wrong. I know it's the password he's alway used. But,we asked for it to send him his password. It did not send his password, instead it reqired he change the password. He did but then, when trying to log in using this password it says it doesn't recognize the new password. As of now we can no longer use Teamviewer.