Samsung M20 - Remote control

jondavisofkorn

Hello everyone,

I have a Samsung M20 with Android 10 installed.

I have installed Teamviewer Host and tried to connect remotely from my PC.

When connected with teamviewer on this device I can only view the screen but I can't dispose anything.

In particular, when I click on something like buttons or apps, my interlocutor sees only a hand like a pointer but no actions are submitted to the other device.

Can someone help me?

SmithiS

I am facing the same issue even  after granting all special access. Says "This device supports screen sharing only"