I have used Teamviewer successfully in the past. I had not used it in about a year and I tried to use it today and I could not connect to the remote computer. I checked to make sure it was open and connected. I made sure I had the right ID. When I try to connect to the remote computer from my iPad, I get the prompt for the ID and below it there are options to remote connect or transfer files. When I type in my ID to connect to the remote computer it tells me it cannot be connected for an unknown error. Apparently I am unable to open a ticket either. I know the remote computer can have people access it, I had someone connect last week to help me with an issue. So it is with the V15.3.1 on my iPad