Not connecting

jprince92
jprince92 Posts: 1
in General questions

I've been using TV successfully for the past few days while I've been WFH, but this morning I try to connect with my partner ID, and it gets stuck on connecting before even asking for my password.

The office is shut down and I have no way of accessing the other computer. Is there a fix for this?

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  • JeanK
    JeanK Posts: 7,040 Community Manager 🌍

    Hello @jprince92,

    Thank you for your message and sorry for the late reply. ?

    Is everything sorted for you now?
    If not, let me know!

    Best,

    Jean

    Community Manager

  • nval
    nval Posts: 1

    Hi,

    I encountered the same issue and it happens many times already. I need to restart the host teamviewer in order to reconnect. how to solve this issue?

    Thank you.

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