Can't connect

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jrjmpls
jrjmpls Posts: 3
in Mobile

I can't connect to either of my desktops  from my phone. Just get a message saying connection could not be established, please check inernet connection. All three are connected to the internet so why do I get this message and how do I fix?

thanx

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  • Bongonaut
    Bongonaut Posts: 1
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    quick thought - try whitelisting www.teamviewer.com or turning off spam protection. it has worked for me 5 mins ago with mac and Talk Talk fibre broadband. smile at least once today.

  • jrjmpls
    jrjmpls Posts: 3
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    Appears you have to have a license to do that. I'm using the free version at home.

  • jrjmpls
    jrjmpls Posts: 3
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    still can't connect with phone. have submitted ticket to review reason for commercial message./

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