I have commercial and personal accounts, personal has problems

Eesa

I've been using free TeamViewer to access my personal laptop from my work laptop without issues. Recently, my comapny started using commercial TeamViewer, my team and I got credentials to access the commercial account.

Now when I login with my personal account to access my personal laptop I get a message saying "commercial use detected", I don't want to add my personal laptop to the commercial account because other team members have access to that account.

bartlanz

You will need to contact TeamViewer Support and they can re-flag your personal account as such. I would suggest doing it from your company account so that the reply is quick.