Lost 2FA device and password

kaldai

I got 2FA on login, but lost app and device with it. But i have recovery code.
Also i forgot my password and when I started reset password procedure, i have to insert actual security code. 
How I can reset my password if 2FA enabled, if I have only recovery code for it?

KSutherland

@kaldai wrote:

I got 2FA on login, but lost app and device with it. But i have recovery code.

Also i forgot my password and when I started reset password procedure, i have to insert actual security code.

How I can reset my password if 2FA enabled, if I have only recovery code for it?

Re-Generate it or ask support section to reset your password.