Lost 2FA device and password
kaldai
Posts: 1
Best Answer
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@kaldai wrote:
I got 2FA on login, but lost app and device with it. But i have recovery code.
Also i forgot my password and when I started reset password procedure, i have to insert actual security code.
How I can reset my password if 2FA enabled, if I have only recovery code for it?
Re-Generate it or ask support section to reset your password.
5
Answers
-
@kaldai wrote:
I got 2FA on login, but lost app and device with it. But i have recovery code.
Also i forgot my password and when I started reset password procedure, i have to insert actual security code.
How I can reset my password if 2FA enabled, if I have only recovery code for it?
Re-Generate it or ask support section to reset your password.
5