no activation email received

13»

Answers

  • hello, I have the same issue. have yet to receive the activation link. purchased yesterday. I need this asap

  • Ying_Q
    Ying_Q Posts: 2,689 Moderator

    Hi @carbonoura,

    Thank you for reaching out to us and Welcome to TeamViewer Community!

    As TeamViewer system record shows that you have got in touch with TeamViewer Support Team earlier today. Can you kindly check your email inbox and reply the support ticket for further confirmation please.

    Best regards,

    Community Moderator/中文社区管理员
  • Hello,

    I have same issue here, i'm not receiving any activation email. Please help me 😔

  • tvuser_1
    tvuser_1 Posts: 1
    edited August 2022

    I have the same issue and no email, livechat or support link is accessible without an invoice number. Can I please have order [removed per Community Guidelines] confirmed and license sent to my address on record? Thanks @Ying_Q

  • Ying_Q
    Ying_Q Posts: 2,689 Moderator

    Hi @tvuser_1,

    Thank you for reaching out to us in TeamViewer Community!

    We may advise you to contact the TeamViewer Sales Team ☎ for further assistance on the TeamViewer order. The sales representative is happy to look into the case.

    Hope it would be helpful in your case and wish you a great weekend ahead!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员