TeamViewer still showing as Free

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PaulJBourke
PaulJBourke Posts: 1
edited May 2023 in Licensing

I have bought a Business licence and received a confirmation email.  This was 10 days ago.  I note however that my credit card has not been charged.

I have followed the steps to activate my licence but the application is still showing as Free Trial with 4 days remaining.

I have tried re-activating the licence but when I open my account I get a message saying llicence invalid.  I am not sure if this is because the purhcase faileed or because I ahve already activated it?

Please help

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  • mLipok
    mLipok Posts: 781 ⭐Star⭐
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    @PaulJBourke wrote:

    I have tried re-activating the licence but when I open my account I get a message saying llicence invalid.  I am not sure if this is because the purhcase faileed or because I ahve already activated it?

    Please show here an anonymized screenshot.

    Regards,
    mLipok , AutoIt MVP
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