Remote connection does not show a normal desktop

Anondot

Computer A & B: Windows 10, Teamviewer 15

Plz check the screenshot from A, the machine B tab appears on the left corner, which means I think the connection is made, but B's screen doesn't show normally, I mean there should be icons with cursor out there. It's hard to say that is a black screen, just the display is abnormal

A > B: failed,  B > A: works

JeanK

Hello @Anondot,

Thank you for your message. ?

It's possible that is it a display lag/bug. ?‍♂️

Could you please try to refresh the screen with the refresh button?
You will find it in the toolbar under View: Remote control toolbar - View 

I hope this could help. ?

Best,

Jean

Anondot

Refresh screen cannot solve my issue as I tried,thx