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Does Teamviewer ban certain IP addresses?

I'm having a weird issue. When I try to login to my Teamviewer from my mother's house, I cannot login to my Teamviewer account. Teamviewer thinks there is some kind of proxy server that is getting in the way, but I don't know what proxy server they are looking for. So what I've done is used a VPN service, and when I use that service, Teamviewer has no problem logging in, and I can access my remote computers. If you need additional information about the ISP, I suppose I can provide it.

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  • JoshP
    JoshP Posts: 468 Senior Moderator

    Hello @bbbl67 

    Thanks for your post.

    Please know we do not block IP Addresses.

    However, some ISPs do block services like TeamViewer by default

    If this is the case, you should be able to resolve this by reaching out and requesting they remove any such blocks.

    Hope this helps!

    Josh P.
    Senior Community Moderator

    Did my response answer your question? Help out others and select it as the Accepted Answer

  • bbbl67
    bbbl67 Posts: 2

    Do you know if there are any specific ports that Teamviewer needs that might get blocked?

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