Account Set up

Hollyhedge

We have signed up for monthly subscription and have been invoiced for full amount to be paid.. how do we adjust this?

Is there a direct email to accounts?

JeanK

Hello @Hollyhedge,

Thank you for your message. ?

The prices are displayed monthly but our subscriptions are billed annually.

You will find all the information you need in our Knowledge Base article here: All about Subscription 

For any questions about your invoice, please contact our support: https://support.teamviewer.com/a/ 

Our team will be happy to help. ?

Bien cordialement,

Jean