No Activation email received after purchase

slaird
slaird Posts: 1
in General questions

I purchased TeamViewer Remote Access Base: 3 devices  and received the order confirmation email at 1056 BST.

I still have not recieved the activation email as detailed in the order confirmation. Was payment rejected? Did the order go through? Where is the activation email?

This is a frustrating start to using your software...

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Comments

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @slaird,

    Thank you for your message. ?

    Your license seems to be correctly activated. ?

    Are you still having issues?

    Best regards

    Jean

    Community Manager

  • mahmoudammouri
    mahmoudammouri Posts: 2

    also me i payed but no activation email 

  • Meryem_Rabia_Müller
    Meryem_Rabia_Müller Posts: 1

    I also didn't get an activation link. For I purchased, because I needed the services urgently for private purposes. But now as I still didn't get a mail I don't know what to do

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