No Activation email received after purchase

I purchased TeamViewer Remote Access Base: 3 devices and received the order confirmation email at 1056 BST.

I still have not recieved the activation email as detailed in the order confirmation. Was payment rejected? Did the order go through? Where is the activation email?

This is a frustrating start to using your software...

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Meryem_Rabia_Müller

I also didn't get an activation link. For I purchased, because I needed the services urgently for private purposes. But now as I still didn't get a mail I don't know what to do

mahmoudammouri

also me i payed but no activation email

JeanK

Hello @slaird,

Thank you for your message. ?

Your license seems to be correctly activated. ?

Are you still having issues?

Best regards

Jean

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