Unlock Teamviewer locked remote PC

Santiago_Ibarra
Santiago_Ibarra Posts: 1
in General questions

Hi

I'm afraid that when closing TeamViewer it will block the remote pc, as it appear beside the closing icon, a padlock icon and a warning: "End session and block remote device" (even after I just've configured properly both pc's as follows: Extras > Options > Advanced > Advanced configuration to connect to other devices...Unlock remote device (Never))

If that happen, and my Remote device blocks, what can I do to unlock the remote device (If there's really something to be done at all)?

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  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @Santiago_Ibarra,

    Thank you for your message. ?

    If this happens, you can still reconnect to it, as it just "locks the user's Windows session".

    Once you reconnect to it, you can enter the credentials and be back on the desktop of the remote device.

    I hope this could help. ?

    If not, do not hesitate to ask your questions here. ?

    Best regards

    Jean

    Community Manager

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