Licence not activating

shazmck

I cannot get me licence to activate I have just realised that I am still on free version altough I am paying a monthly fee how do I correct this since I dont seem to be able to create a ticket or get anyone on the phone

JeanK

Hello @shazmck,

Thank you for your message. ?

You have this message because you haven't activated your license on your TeamViewer account yet.

I re-sent you the activation link. ?

Please follow the actiation instructions in the email and everything will work fine again!

Best,

Jean