Hi
I have had an issue for over a month some of my computers giving the error "An Error Occurred while retrieving your licence. please restart the application" its spamming this message over and over all day on my server. I contacted teamviewer support and was told that our old licence has expired i explained to the team that i just paid alot for a new cooperate licence that is assisated to my login but the client will not let me login to apply it. i was informed that the old licence needs to be cancelled then the new licence can be applied. after a few days of no contact i contacted them again was told issues with the fianace team. now another month later still no contact. I am very upset at the support i am getting from teamviewer no contact and no supprot to resolve the issue.
Teamviewer get your act together and finally contact me back.
