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Why can't I add a device to my account

in Windows 10, i am the only user and administrator. when i try to assign the device to my account, i get the error:

"You can only assign this device to your account if you have administrative rights and TeamViewer is installed"

i have run teamviewer as administrator, and still get the error. i can't seem to get past it

any help?



  • bartlanz
    bartlanz Posts: 324 ✭✭✭

    I'd try uninstalling (and check the check box for remove all settings) and then try re-installing.

    If my post was helpful, Please throw me a Kudos.
    If my post fixed your issue, please mark it as the solution to help the next person find a solution quickly.
    Bart Lanzillotti
    We Do IT USA
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