I have two laptops with the same TV Id. How to correct?

I have a mess going: I gave my older macbook pro to my daughter after wiping it and reinstalling the latest OS. My new laptop comes up with the same TV ID number and I cannot connect with her machine.

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bsjcook

Katharina,

Your suggestion and Julia's link cured the problem immediately. Thank you so much for your help!

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bsjcook

Katharina,

Your suggestion and Julia's link cured the problem immediately. Thank you so much for your help!

Katharina

Hi bsjcook,

Welcome to the TeamViewer Community!

Please have a look at the following two threads:

https://community.teamviewer.com/t5/TeamViewer-12/ID-is-the-same-on-2-Macs/m-p/6746

https://community.teamviewer.com/t5/TeamViewer-11/Change-TeamViewer-ID-on-clone/m-p/391#M104

I hope this helps. If you have any further questions, please don't hesitate to post back here or in one of the threads I pointed out.

All the best,

Katharina

Hi bsjcook,

I am glad to hear that Julia's post helped you fix your problem this quickly

If you have any other questions or ideas related to TeamViewer, feel free to take a look around and post!