Reset of Remote Access license

ruedigerf

I used the email link to activate my remote access license and created a new user account. Unfortunately I was later unable to use this account, probably due to a typo in the email. I created a new account but the link for activating the license did not work anymore. Is it possible to delete the wrong account and to reset the license?

JeanK

Hello @ruedigerf,

Thank you for your message. ?

The wrong account has been removed from your license. 
You can use the same link again, it shold work fine now. ?

Can you confirm?

Best regards

Jean

JeanK

Hello @ruedigerf,

Thank you for your message. ?

The wrong account has been removed from your license. 
You can use the same link again, it shold work fine now. ?

Can you confirm?

Best regards

Jean

ruedigerf

Hi @JeanK ,

license activated with the new account, license status is fine now. Thank you very much!

ruedigerf