Hi... I'm trying connecting to the partner's computer using remote control.
I would like to be able to have a conversation with the user. She can hear me, but I cannot hear her. I have had her test all possible settings, and so have I. We can successfully hear eachother with Skype.
But, I am unable to hear the remote user at all.
We are on Windows 10 PCs, and using the default mic settings. She does have a usb speaker, but uses the system-provided mic.
I have checked the settings in TeamViewer on her PC, and tried each of the mic options. None works.
Thank you in advance!!