Main PC ID

HoHum

Recently logged on to TV after a break.  My main PC name and id has been changed on the console?? My original name is still shown but i can't access it. the original name is the proper name of my PC. but  my tablet and ipad show the new one.  Anyone know how this might have happened.  ( please bear in mind i only have one brain cell like DT so i might be a while for me to understand any of your replies Many thanks  HO

JeanK

Hello @HoHum,

Thank you for your message and welcome! ?

The TeamViewer ID of your device shouldn't change. I explicitly say shouldn't because in some edge cases (like doing a major OS update), the TeamViewer ID might change. You will find all the information you need in our Knowledge Base article here: What is a TeamViewer ID? 

You can edit the name of the devices you have added into your Computer & Contacts list in your Management Console, but also in the TeamViewer program itself, as the TeamViewer program is also featured with your Computers & Contacts list:

1. Open TeamViewer
2. Click on the device
3. Go click on the grey gear icon and then on Properties
4. Edit the computer name in the Alias section

    

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Best,

Jean