Regarding Connection Lost Error

Dear Team,

 
I connected another mobile via Teamviewer (installed in my Mobile) Quick support Application (in other mobile) and i want to use other mobile screen.
 
Earlier i connected via same way, but Now when i entered id and Go to connect, Partner (other Mobile) Allow but still connection is not Share.
 
Here i attached Screenshot for your reference Of Error Message.
 
Please resolve this issue As soon as possible.
 
Thanks & Regards
Jaimin Patel
 
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Comments

  • JeanK
    JeanK Posts: 7,036 Community Manager 🌍

    Hello @Jaimin354.,

    Thank you for your message. ?

    We can't see the screenshot you are talking about. Could you please check?

    Also, we would need more information about the OS and the manufacturer models of the devices you are using.

    Best,

    Jean

    Community Manager

  • Jaimin354
    Jaimin354 Posts: 2

    Screenshot_20200503-214637_TeamViewer.jpg

    Here, i attached screenshot for your reference, you can see erroe message.

    Thanks