Unable to Connect - System Online
Hello. I have been using TEAMVIEWER to run a small support desk and have a corporate license. I have version 15.5.3. For the few years i have been using it, it is great.
I am noticing a stream of clients on my COMPUTERS/ CONTACTS that are Online, but unable to connect. There will be no error message, just 'connecting' when attempting to connect. After about 5 mins, it will go back to ready to connect. Reboot has no impact to the remote connection.
If it is just one client, i would of just thought it was that one unit that is just messed up. Right now, i have confirmed over 50 units on my list that have this symptom. I have confirmed that port 80/443/ 5938 are opened. I have loaded other remote software on the local units and can confirm the system is alive and running. Just not TeamViewer. Any assistance?