Unable to Connect - System Online
oldsnail
Posts: 2
Hello. I have been using TEAMVIEWER to run a small support desk and have a corporate license. I have version 15.5.3. For the few years i have been using it, it is great.
I am noticing a stream of clients on my COMPUTERS/ CONTACTS that are Online, but unable to connect. There will be no error message, just 'connecting' when attempting to connect. After about 5 mins, it will go back to ready to connect. Reboot has no impact to the remote connection.
If it is just one client, i would of just thought it was that one unit that is just messed up. Right now, i have confirmed over 50 units on my list that have this symptom. I have confirmed that port 80/443/ 5938 are opened. I have loaded other remote software on the local units and can confirm the system is alive and running. Just not TeamViewer. Any assistance?
Comments
Hey mate,
Did you ever resolve this? We are experiencing the same issue.
Started about 2 weeks ago.
No, it is still a huge problem for me.