Connection issue with computer via iPhone
Hi all, I’m having an issue of connecting to my computer from my phone. I saved the computer in my computer folder and was able to remote access via my phone by clicking it last night. Now when I click to log in it says wrong passcode, ive tried manually inputting the codes but it's not working. Any advice or pointers? I don't have access to my computer right now.
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Hello @Elijah77,
Thank you for your message and welcome in the TeamViewer Community! ?
You might have set up a random password on your computer's TeamViewer. You need to make sure you have set up a permanent password, so you can access your computer anytime.
We explain how to proceed in this Knowledge Base article right here: How to set up a permanent password
I hope this could help. ?
Note: This has to be done on your computer. Without any access to your computer, there is no solution we can provide.
Best,
Jean
Community Manager
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