Could you interpret the teamviewer12 log?

JEONGGI
JEONGGI Posts: 1
edited May 2023 in General questions

I wonder how the log is left.
I want to know what you mean by what is left in the log.
How should I send the log file? May I attach it?

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  • JeanK
    JeanK Posts: 7,040 Community Manager 🌍

    Hello @JEONGGI,

    Thank you for your message and welcome in the TeamViewer Community! ?

    Yes, we provide support regarding log analysis to our customers. If you have a license, feel free to ask your question by opening a ticket.

    If you are using the free version of TeamViewer, unfortunately, we do not offer any support regarding the logs. In this case, we thank you in advance for your understanding.

    Best,

    Jean

    Community Manager

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