link icon
Ask The Community

A Comunidade TeamViewer chega ao Brasil 🎉

Check out our brand-new Portuguese Community 👉 here 👈.

Could you interpret the teamviewer12 log?

I wonder how the log is left.
I want to know what you mean by what is left in the log.
How should I send the log file? May I attach it?



  • JeanK
    JeanK Posts: 4,869 Senior Moderator

    Hello @JEONGGI,

    Thank you for your message and welcome in the TeamViewer Community! ?

    Yes, we provide support regarding log analysis to our customers. If you have a license, feel free to ask your question by opening a ticket.

    If you are using the free version of TeamViewer, unfortunately, we do not offer any support regarding the logs. In this case, we thank you in advance for your understanding.



    French Community moderator


    Did my response answer your question? Help out others and select it as the Accepted Answer