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One client continues to virus scan network folders regardless of policy

All clients share a generic policy for C and D drive scans

One client keeps reporting a virus on the Z drive.   Uninstall / Reinstall no help.

Figured that might push the policy and stop the Z drive scan

Ideas?

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Answers

  • Nice support

  • JoshP
    JoshP Posts: 467 Senior Moderator

    Hello @Paytonmobile 

    Thank you for your post.

    Please know the TeamViewer Community is a user-driven community - many of the solutions and answers come from users such as yourself. While we cannot guarantee an employee or support rep may answer every post here, we do our best to provide as much basic information and troubleshooting in the forum.

    Should the issue persist, please reach out to the support team directly or submit a ticket using instructions found here. This way a support rep may take a closer look and provide any advanced steps you may need.

    Thanks in advance!

    Josh P.
    Senior Community Moderator

    Did my response answer your question? Help out others and select it as the Accepted Answer

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