Upgrading TeamViewer using client ID

OwenAhmed

Hello,

I am trying to upgrade user computers from Teamviewer v11 to Teamviewer v15. Currently all the user's are associated with out business account(v11) and recently we got a corporate license(v15). All the client computers are still in v11, I do have their ID. Can I upload all of their ID to the new teamviewer account at once, instead of adding them 1 by 1. Also, is there anyway I can force update their teamveiwer to v15 all at once.

JeanK

Hello @OwenAhmed,

Thank you for your message. ?

If your devices are assigned to your account, you can force an automatic update on your devices via TeamViewer policy.

We explain how to set up a TeamViewer policy in this Knowledge Base article right here: How to add a new settings policy 

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Best regards

Jean