Cannot reset PC password

JumboJim
JumboJim Posts: 1
in General questions

Hi, I am trying to reset my PC remote connection password - each time I click on Create New Random Password nothing happens, 

I've tried logging out and logging back in, what else should i try?

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  • JeanK
    JeanK Posts: 7,036 Community Manager 🌍

    Hello @JumboJim,

    Thank you for your message. ?

    I recommend you to uninstall fully the program and try again.
    This should fix the issue.

    If this does not work, you can also deactivate the random password and set up a password for unattended access (a fixed password that won't change).
    We explain how to proceed in this Knowledge Base article right here: Password for unattended access 

    I hope this could help. ?

    Best regards

    Jean

    Community Manager

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