remote access unattended access question
I'm setting up TeamViewer for the first time. I purchased the Remote Access license to allow 1 comptuer remote access to 3 computers. All of the systems are unattended so I wanted to setup unattended access. However, I noticed during setup that it wanted to assign a name to my computer here at home. My question is if it assigns a name to my comptuer, does that count as one of 3 in the license count. For instance, if it assigns my comptuer (host?) a name, does that mean I can only connect to 2 other computers or can I still connect to 3 other computers? I don't want to set it up and then find out that I can no longer access the 3rd system. Any help would be appreciated.
Best Answer
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Hello @Wyse1,
Thank you for your message and welcome to the TeamViewer Community! ?
Don't worry - assigning a name to your computer won't activate the Remote Access license on it.
The license is only activated on the devices that are displayed in your TeamViewer GUI under Your licensed computers:
To add a computer to your license, you need to use the + Add computer... button. We explain how to proceed in the chapter of this Knowledge Base article right here: Step 4: Connect to your endpoint computer(s) from your local computer
I hope this could help. ?
If not, do not hesitate to ask your questions here. ?
Best regards
Jean
Community Manager
5
Answers
-
Hello @Wyse1,
Thank you for your message and welcome to the TeamViewer Community! ?
Don't worry - assigning a name to your computer won't activate the Remote Access license on it.
The license is only activated on the devices that are displayed in your TeamViewer GUI under Your licensed computers:
To add a computer to your license, you need to use the + Add computer... button. We explain how to proceed in the chapter of this Knowledge Base article right here: Step 4: Connect to your endpoint computer(s) from your local computer
I hope this could help. ?
If not, do not hesitate to ask your questions here. ?
Best regards
Jean
Community Manager
5