Windows 10 can't find TeamViewer

BSchuhle
BSchuhle Posts: 1
in General questions

Today, clicking on the TeamViewer icon on my Task Bar started producing the following error:TeamViewer Error.jpgI've uninstalled and re-installed TV. Even going to the actual .exe file in the Windows Programs folder and double-clicking that produces this same error. I'm not sure what the reference to Internet Explorer is about. I don't have IE installed on my machine any longer.

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  • mattdocmartin
    mattdocmartin Posts: 4

    Tried calling support, they said check here. Found this thread, no answers

  • mattdocmartin
    mattdocmartin Posts: 4

    Solution:

     

    Go to: 

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options

    delete the key labeled "teamviewer.exe"

  • mattdocmartin
    mattdocmartin Posts: 4

    I then reinstalled and i worked!

  • mattdocmartin
    mattdocmartin Posts: 4

    Let me know if you succeed

  • Pstreicher
    Pstreicher Posts: 1
    @mattdocmartin wrote:

    Solution:

     

    Go to: 

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options

    delete the key labeled "teamviewer.exe"

    I gave you kudos for this. I was able to use Regedit and find the offending keys and delete them. Upon reinstallling Teamviewer it now works again. Thanks so much!

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