upgrade from 9 to 12

epbrowser
epbrowser Posts: 1
edited May 2023 in General questions

Is it possible to upgrade from 9 to 12 ?

 

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  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @epbrowser,

    Thank you for your message and welcome to the TeamViewer Community! ?

    Unfortunately, our update button does not trigger an update to TeamViewer version 12 .
    To move from version 9 to version 12, you will have to do it manually.

    I hope this could help. ?

    If not, do not hesitate to ask your questions here. ?

    Best regards

    Jean

    Community Manager

Trustpilot

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