licence is free although i paid

deheugden

My treamviewer is showing as the free version, although i paid. I tried to submit a ticket, but it seems paid users cannot submit a ticket and get only support through this forum(that is more work for me to follow up).

Anyone from Teamviewer who can help me solve this problem?

Second, is it possible to disble to "you need to valide youre browser/pc/ipaddres"notification? It is rally anoying because it appears to often. Not only at new pc's but also at pc's i am using much much longer.

JeanK

Hello @deheugden,

Thank you for your message and welcome to the TeamViewer Community! ?

If you cannot login to submit a support ticket, please contact our customer support via phone: https://www.teamviewer.com/en/support/contact/ 

They will help you solving your license issue. ?

Best regards

Jean