Hi, We bought teamviewer license and my customer asking me to send QS client. Where can i get this details. Please advise.
Thank you for your message and welcome to the TeamViewer Community! ?
You can download the QuickSupport directly from our website here: https://www.teamviewer.com/en/download/windows/
You will find all the information you need regarding this topic in our Knowledge Base article here: The QuickSupport module
I hope this could help. ?
If not, do not hesitate to ask your questions here. ?
Thanks for your reply. 1) I am new to teamviewer. As advised i download TeamViewerQS.exe from the site and run. But unable to locate the QS client. Can you please help me to provide more details since i need to send these details to my customer.
2) Kindly advise how to delete the entry from my teamview managment console. Awaiting for your reply.. (file attached)
Thank you for your message. ?
No problem. ?
There are two ways of using the QuickSupport:
Please find here a quick explanation of the difference between these two types of QuickSupports.
If the customer QuickSupport fits better to your use case, please follow the instructions of this article: Customized QuickSupport module
If you need individual assistance, please reach out to our customer support directly: https://www.teamviewer.com/en/support/contact/
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