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Team Viewer Business license showing Free on Account Management Console and End users

We have purchased TeamViewer Business license last February. We was using it porperly. But this license have been changed to Free license automatically. it is showing free on End user and Account Management Console.

I have tried to resolve it but fail. Also I tried to create a support ticket from Teamviewer site but fail due to I did not get any support link on this site.

Any one can help me Please.


Best Answer


  • JeanK
    JeanK Posts: 5,794 Community Manager 🌍

    Hello @ShamimReza,

    Thank you for your message and welcome to the TeamViewer Community! ?

    We are sorry for the inconveniences caused.

    If you cannot submit a ticket, please contact our customer support via phone: 

    I hope you will be able to sort this out as soon as possible.

    Best regards


    Community Manager


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