License activated in account page, but not in the software

Bellevue
Bellevue Posts: 1
edited May 2023 in Licensing

Hi Teamviewer,

Ive managed to buy the Remote Access license.

It is activated in my account, but i cant get it to work in the software.

No matter where i login i get a Free license.

Ive tried the License Activation manual provided in the topic from 15minutes ago, but im stuk at the Click here to activate your license. I dont have that mail?

What can i do next?

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Comments

  • mathijs
    mathijs Posts: 2

    I'm getting the exact same error since the last two days.

     

    I have a "TeamViewer Remote Access Base: 3 devices" licenense, yet I receive the "Commercial use of Teamviewer detected" warning. 

    This causes me to be forced log out of the sessions. 

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