link icon
Ask The Community

"This device supports screen sharing only" on my Samsung phone

I am using a Samsung J2 core mobile phone and I used to control it remotely couple of months ago, but now I am getting message: 'This device supports screen sharing only.' 

Samsung is listed as a manufacture supports screen-sharing, but I have no idea why I am getting this message. 

If there is a way to sort this out, please let me know. It will be much appreciated.