nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Still a free account after paying?

izzy

I paid for the business renewal on 7/16 and the funds were taken out of my account. But my Team Viewer account still shows "free". What needs to happen for that to get updated?

Find more posts tagged with

Question

Issue

Comments

Fiona_G

Hi @ragstefaniacurt,

Thank you for your message and welcome to our community.

I'm sorry to hear about the issue you were experiencing. Please kindly check your spam/junk folder.

If you still couldn't find your confirmation email, please contact our support team via phone support. They will be more than happy to assist!

Best regards,

Fiona

Fiona_G

Hi @izzy,

Thank you for your message and welcome to our community.

Our system shows your subscription renewal has been deactivated. I would recommend contacting our support team via support ticket or via phone support directly to find a solution.

They will be more than happy to help!

Best regards,

Fiona

ragstefaniacurt

same for me, i haven't received activation email!

Your biggest IT issue?

Join us at FastForward on Oct 14 and make this the last time you fix it.

New feature spotlight

Learn more about the latest feature we’ve released.

Learn more

Tip of the month

Discover quick, practical tips to get more out of TeamViewer each month.

Learn more