Invoice received, but no payment possible

henningdenkler

I just got my invoice via mail with a link to take me to your billing page. I inserted the right (!) mail adress and correct invoice number, but the page kees say that something went wrong.

I would have opened a ticket, but unfortunately your weg page is so irritating, I could not find a button to do so.

Esther

HI @henningdenkler 

Thanks for your post.

I will forward your feedback to the website team to check whether there is an issue.

Regarding the ticket - I hope this info will help you: How to submit a ticket 

Thanks again for your help,

Esther

Esther

HI @henningdenkler 

Thanks for your post.

I will forward your feedback to the website team to check whether there is an issue.

Regarding the ticket - I hope this info will help you: How to submit a ticket 

Thanks again for your help,

Esther