No activation email

I'm not receiving an activation email and without being able to validate my account I can't get support!

I've checked spam and junk folders. I had to create this account just to be able to join the community forum.

Seems like this is a common issue but all the solutions just say the problem got fixed, but not how.

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Issue

I cannot contact customer support to lodge a ticket as I cannot login without having validated my account.

I cannot contact customer support via phone as the Remote Access licencse does not include support via phone.

Who do I contact for a refund?

Thank you for your message and welcome to the TeamViewer Community! ?

You will need to contact our customer support directly to get this sorted.

You can contact our customer via the following link:

I thank you in advance for your understanding.

Best regards

Jean