No activation email
I'm not receiving an activation email and without being able to validate my account I can't get support!
I've checked spam and junk folders. I had to create this account just to be able to join the community forum.
Seems like this is a common issue but all the solutions just say the problem got fixed, but not how.
Comments
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Hello @Mike_Brophy,
Thank you for your message and welcome to the TeamViewer Community! ?
You will need to contact our customer support directly to get this sorted.
You can contact our customer via the following link:
I thank you in advance for your understanding.
Best regards
Jean
Community Manager
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I cannot contact customer support to lodge a ticket as I cannot login without having validated my account.
I cannot contact customer support via phone as the Remote Access licencse does not include support via phone.
Who do I contact for a refund?
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