reason unknown
I cannot connect to any saved computer with teamviewer 9.
I have an active license for version 9 until 2023.
Why did everything suddenly stop working for me?
Best Answers
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Hello @karol125,
Thank you for your message and welcome to the TeamViewer Community! ?
Could you please make sure your license is activated on your local device.
You need to go to Extras → Activate license and enter your license key (which is on your invoice).
I hope this could help. ?
Cheers,
Jean
Community Manager
5 -
Thank you. Now it is working. It seems that after the next windows 10 update I need to activate the license. The problem is that I only have 2 activations left. Unfortunately, windows releases new updates frequently.
5
Answers
-
Hello @karol125,
Thank you for your message and welcome to the TeamViewer Community! ?
Could you please make sure your license is activated on your local device.
You need to go to Extras → Activate license and enter your license key (which is on your invoice).
I hope this could help. ?
Cheers,
Jean
Community Manager
5 -
Thank you. Now it is working. It seems that after the next windows 10 update I need to activate the license. The problem is that I only have 2 activations left. Unfortunately, windows releases new updates frequently.
5