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Do you want to enjoy the new TeamViewer user interface for Windows?

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Ticket request: Cancel My Subscription and full refund, product not working as expected

I am wishing to raise an support ticket.

I am looking to cancel my subscription for remote access as it is not working as intended, I keep getting timed out due to the compatiblity of my employers custom teamviewer settings and my personal account.



  • JeanK
    JeanK Posts: 4,979 Senior Moderator โ˜‘

    Helloย @Abi-1985

    Thank you for your message and welcome to the TeamViewer Community! ?

    We explain how to proceed in this post here:ย Cancel my licenseย 

    I hope this could help. ?

    If not, do not hesitate to ask your questions here. ?

    Best regards


    French Community moderator


    Did my response answer your question? Help out others and select it as the Accepted Answer

    ๐Ÿ‘‰ Have you already tried out the new TeamViewer user interface? Do you want to give feedback? ๐Ÿ‘ˆ
    โœ… GREAT - Go Ahead!