Connection blocked - overdue invoice paid - still blocked

Allysweetman

I have paid the overdue invoice but Teamviewer is still blocked...please help, I cannot continue working.

JeanK

Hello @Allysweetman

Thank you for your message and welcome to the TeamViewer Community! ?

It could be the case that the payment had not been processed by our system yet.
However, I can confirm that your license is active.

Could you please check and see if it is working again?

We are sorry for the inconveniences caused.

Many thanks in advance.

Best regards

Jean