Connection Issues

kanishka
kanishka Posts: 1
in General questions

We have TeamViewer installed with unattended access on all of our servers, and one of the servers this morning isn't connecting for some reason.  It keeps saying “check your connections” but the servers are connected. Let me know if you have any suggestions to get this resolved.

 

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  • bartlanz
    bartlanz Posts: 315

    Check the following:

    Has functioning public DNS

    Has a Default Gateway

    Can browse websites

    Firewall is not blocking TeamViewer

    If my post was helpful, Please throw me a Kudos.
    If my post fixed your issue, please mark it as the solution to help the next person find a solution quickly.
    Bart Lanzillotti
Trustpilot

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