can't connect with team viewer.
paultetr
Posts: 1
First time here. Trying to figure out how to submit a ticket. We have team viewer that was installed on one of our machines by the manufactuer. Trying to connect with them but does not show an id # or password on the screen. They are just blank. Shows Not ready. Please check your connection. I do have internet on the screen and can connect to it no problem. was trying to see how to fix the problem.
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Hi @paultetr,
Thank you for your post and hope we can help with that.
Please check your setup as per our KBA - Not ready. Please check your connection.
Best regards,Fiona
Fiona_G0