Teamviewer ID after windows re-install

G-M2020

I have a free personal non-commercial use TV license. I had to wipe my C: Drive and do a clean install of Windows 10. I re-installed TV but when I saw a different TV ID, I am concerned about logging in and having the TV Servers think I am adding computers and therefore using the service for other than personal uses. How do I avoid this. Same motherboard, same W10 license, same SSD drive, just clean install.

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Esther

I think so yes ? I would be surprised if a commercial usage is detected after you added a new computer to your Computers & Contacts list.

But you are right: Better to ask to be on the safe side.

Best, Esther

G-M2020

Thank you for your reply. I undertand that my User login and computers are independent of an individual device. The TV Servers have previously flagged my for commercial use. Which I am not. It took me four months to reinstate free use. So I am particularly sensitive to avoiding that again. My issue is on one of my personal computers, I had to do a clean install of W10Pro using Version 2004. Same motherboard and SSD drive. When I re-installed TV Free, it assigned a new ID this computer. I am heistant to "add" this eisting computer with a new ID because I don't want to potentially be flagged again. Maybe my concerns are misplaced. If I delete the previous TV ID from the My Computers TV screen and add the new ID, am I going to be OK with the TV Fair Use screeners?

Esther

Hi @G-M2020

As you are saving your computers in your Computers & Contacts list (=your TeamViewer account), you do not need to re-add them as the account is independantly from the device/TeamViewer ID you are logged in.

So - no need to worry, just sign in to your TeamViewer account and you have all the accounts and devices again in your list.

If you are interested in learning a bit more about the commercial use topic, I recommend our blog post about it: Thank you for playing fair

Thanks and best,

Esther

G-M2020

I am on 2004, any thoughts on this issue?

G-M2020

Sorry, should have specified. 2004

Vatsilidis

Hi @G-M2020

Which Windows internal version are you using? (1909 or 2004)

Best regards