Hi,
One of our clients is experiencing an issue with her TeamViewer and it is only on two computers with Catalina as their os. The other apple computers don't have this problem.
My client rather uses the native VNC from apple when they are at the office, so they transfer files this way, it is their preference.
The problem is when they try to connect using TeamViewer when they are not at the office. The computer must be restarted by someone else at the office so the remote user can access via TeamViewer.
I experienced the same problem when I set up a new apple mac mini. My client had to restart the computer because TeamViewer became unresponsive.
Any ideas?