Corporate License but bombarded with Ads.

We're paying for a corporate license but I find myself being pestered with Ads for other TeamViewer products every few minutes and it's interrupting my workflow. The "Don't show this again" link doesn't dismiss the ad nor does it prevent it appearing again. When the ad opos up it brings the TeamViewer window into focus, interrupting what I was doing.

The is very frustrating, how can I stop it?

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Issue

Accepted answers

JeanK

Hello @icoleman_uk,

Thank you for your message and welcome to the TeamViewer Community! ?

You can stop this within the TeamViewer options in the latest version of TeamViewer (Windows only).

We explain how to proceed in this post right here: Why am I getting ads in paid TeamViewer?

We are sorry for the inconveniences caused.

Best regards

Jean

All comments

JeanK

Hello @icoleman_uk,

Thank you for your message and welcome to the TeamViewer Community! ?

You can stop this within the TeamViewer options in the latest version of TeamViewer (Windows only).

We explain how to proceed in this post right here: Why am I getting ads in paid TeamViewer?

We are sorry for the inconveniences caused.

Best regards

Jean

icoleman_uk

Thanks for the reply, but that option is greyed out and I can't turn it off.

icoleman_uk

Hi, I tried again later and now I am able to disable the ads.

Thanks for your help.

JeanK

@icoleman_uk Hmm... maybe it's a permission issue.

Could you please open TeamViewer as an administrator and see if you can tick the box?

Best regards

Jean